Welcome to our guide to the big PSTN switch off, where we’re breaking down all the buzz around the UK’s telecom and broadband scene! We get it, things are changing fast, and it’s easy to feel a bit lost in the shuffle. But don’t worry, we’re here to clear things up and help you make sense of it all.
So, what’s the deal? Well, picture this: the UK is getting a major internet makeover. We’re saying goodbye to those old-school PSTN (Public Switched Telephone Network) lines that ran on copper and saying hello to supercharged fibre connections. It’s like going from a clunky old flip phone to the latest smartphone – but for your internet!
Remember the dial-up days? Yeah, those were rough. But we’ve come a long way since then! Broadband and fibre broadband swooped in to save the day, giving us faster speeds and all the online perks we love, like streaming videos and downloading music in a flash.
Now, with this latest upgrade, things are about to get even better. We’re talking lightning-fast speeds and smoother connections, all thanks to ditching the old PSTN network for new fibre optics.
We understand that all this tech talk can be a bit overwhelming. That’s why we’re here to break it down for you in plain English. Whether you’re a tech whiz or just dipping your toes into the digital pool, we’ve got you covered.
Let’s dive into the nitty-gritty of these changes and give you the lowdown on what it all means for your business. We’re here to help you navigate the ever-changing world of telecom and broadband, so you can stay ahead of the curve and make the most of the exciting times ahead. Let’s do this!
PSTN Switch Off and the UK Telecoms Network: What Changes are Happening?

Alright, let’s get serious.
In a big development for the UK telephone network, Openreach has announced plans to decommission all copper lines by January 31st 2027. The removal of traditional phone lines means businesses and homes need to prepare for the impending transition.
This means that traditional phone lines will soon be a thing of the past, forcing businesses and households to prepare for the transition to alternative technologies. From fibre-optic connections to digital communication platforms, exploring these options is crucial to ensure a smooth transition.
As we approach the big switch-off, everyone needs to stay informed and make the necessary arrangements. Embracing these changes will not only modernise our communication networks but also pave the way for enhanced connectivity and innovation in the UK. Let’s embark on this journey together and embrace the future of telecoms!
Quick definition: Openreach – The operators who maintain the UK phone and internet network. They look after the exchanges where all lines route through.
Why is the PSTN network Being Turned Off in 2027?
The decision to turn off the PSTN network in 2027 stems from a longstanding government initiative aimed at modernising the nation’s internet infrastructure. Spearheaded by Openreach and other key players, this initiative means upgrading the network from analogue to digital.
In simple terms, this upgrade is all about embracing the benefits of digital technology. By transitioning to fibre optic lines, the new network will deliver faster internet speeds and more affordable phone calls, as calls will be routed over internet connections. Additionally, the shift to fibre optics promises greater reliability and enhanced functionality.
As a result of this transition, you will need to invest in a new VOIP phone that can connect directly to your router or network through a switch. This change marks a significant step forward in our digital evolution, paving the way for improved connectivity and communication across the board. While exploring VOIP in the upcoming section.
Quick Definition: Switch – A device used in a network to allow a greater number of phones or computers to be connected to a router through Cat5 cabling or similar.
What is VOIP and why will we Need It?
What is VoIP:
VOIP, short for Voice over Internet Protocol, is a technology that enables you to make phone calls using the Internet instead of traditional phone lines. It works by converting your voice into digital data and transmitting it over the internet to the recipient. This technology offers cost-effective communication solutions and comes with a range of features like call forwarding and voicemail. Whether you’re calling from your computer, smartphone, or a dedicated VOIP phone, it’s a reliable and efficient way to stay connected in today’s digital age.
As the UK telecom network transforms with the phase-out of traditional copper lines, adopting VOIP will become crucial for your business success. Here’s why:
- Cost-Effectiveness: VOIP often offers cheaper or even free phone call options compared to traditional phone services. With businesses and individuals looking to optimise costs, VOIP presents a financially attractive alternative.
- Flexibility and Scalability: VOIP systems are highly flexible and scalable, allowing for easy addition or removal of lines as per your changing needs. Whether you’re a growing business or a household with varying communication requirements, VOIP adapts seamlessly.
- Feature-Rich Solutions: VOIP solutions come packed with loads of features like voicemail, call divert, and call recording, many of which are included at no extra cost. This feature-rich environment enhances communication efficiency and productivity.
- Integration with Digital Platforms: In an increasingly digital world, VOIP integrates seamlessly with other digital platforms and tools, facilitating streamlined communication workflows. Whether it’s integrating with customer relationship management (CRM) systems or collaboration tools, VOIP enhances connectivity across various channels.
- Remote Work Support: With the rise of remote work, VOIP enables seamless communication regardless of location. Whether your team members are working from home, on the road, or in different offices, VOIP ensures uninterrupted communication, fostering collaboration and productivity.
PTSN Switch Off: How will it affect you?

Depending on your current setup and usage, transitioning to VOIP could potentially save you money while offering an upgraded communication experience. If you only have a single phone line and prefer not to invest in a new phone, you have the option to use an adapter that converts your traditional phone into a VOIP phone. Simply plug it into your new router to get started.
Currently, the average download speeds for standard broadband (ADSL2+) in urban areas across the UK are around 14.5mb/s, with slower speeds of 6mb/s in other areas. However, once the copper lines are phased out and replaced with new infrastructure, the minimum average download speeds nationwide are expected to reach 80mb/s. This significant improvement promises faster and more reliable internet connectivity for users across the country.
Quick definition: ADSL2+ : (Asymmetric Digital Subscriber Line) is the name given to the traditional most widely used broadband.
PSTN Switch Off: What are the Options if you want a New Line or Broadband Installed?
If you’re considering installing a new line or broadband, it’s important to understand the available options in light of the ongoing transition to the new network. In most cases, the installation of new copper lines is no longer taking place as the focus shifts towards modernising infrastructure. In areas where this transition has already occurred, any new lines will need to utilise an internet connection via either a SoGEA (Single Order Generic Ethernet Access) connection or an FTTP (Fibre to the Premises) connection. These options leverage internet connectivity to provide reliable and high-speed communication services, ensuring that users can stay connected in the digital age.
Let’s explore both of these in more detail:
PSTN Switch Off: What is SoGEA?
SoGEA, or Single Order Generic Ethernet Access, is a versatile solution that bridges the gap between traditional copper-based connections and modern fibre-optic technologies. Unlike FTTC (Fibre to the Cabinet), SoGEA operates entirely over internet connections, ensuring its functionality even after the PSTN switch off.
SoGEA Benefits:
- Fast Internet Speeds: Enjoy speedy internet with typical download speeds starting at 80mb/s and upload speeds at 20mb/s.
- Wide Availability: Available across the UK, ensuring widespread accessibility.
- Cost-Effectiveness: Generally, slightly cheaper than FTTP (Fibre to the Premises), making it an attractive option for cost-conscious users.
- Long-Term Solution: Offers a potential long-term connectivity solution for businesses and homes.
SoGEA Negatives:
- Equipment Requirement: You’ll need a new phone or adapter compatible with VOIP to use the phone service.
- VOIP Dependency: Requires a VOIP solution for phone usage, adding an extra layer of complexity.
- Number Porting: If you want to keep your existing phone number, you’ll need to go through the number porting process.
- Not Full Fibre: SoGEA relies on the existing PSTN network from the street cabinet to your premises, rather than being a full fibre-to-the-premises solution.
PSTN Switch Off: What is FTTP?
FTTP stands for “Fibre to the Premises.” It’s a type of broadband technology where fibre-optic cables are installed directly to individual homes or businesses, providing high-speed internet access. With FTTP, the fibre-optic cables extend to the premises, offering faster and more reliable internet speeds compared to traditional copper-based connections.
FTTP Benefits:
- Full Fibre Connectivity: Enjoy the benefits of a full fibre-optic connection directly to your premises, ensuring optimal performance.
- Fast Internet Speeds: Experience blazing-fast internet speeds, with minimum speeds of 80mb/s for downloads and 20mb/s for uploads, as mentioned earlier.
- Future-Proof: FTTP is considered a future-proof solution, as it is expected that everyone will eventually transition to this technology.
- Reliability: FTTP offers more reliable internet connectivity compared to traditional copper-based connections.
FTTP Negatives:
- Limited Availability: FTTP is not yet available in most areas of the UK, limiting its accessibility.
- Higher Cost: Generally, FTTP tends to be more expensive than alternatives like SoGEA.
- Number Porting: If you wish to keep your existing phone number, you’ll need to undergo the number porting process.
- VOIP Dependency: Like SoGEA, FTTP requires a VOIP solution for phone usage, adding an extra layer of complexity.
- Equipment Requirement: You’ll need a new phone or adapter compatible with VOIP to use the phone service.
Final Thoughts on the PSTN Switch Off:
So, there you have it! The UK telecom and broadband scene is changing big time, especially with the PSTN network getting the boot and new digital tech like VOIP and FTTP stepping in. It’s all about faster, more reliable connections for everyone.
VOIP is like your new best friend for cheap calls and cool features, while FTTP brings lightning-fast internet to your doorstep. Whether you’re a business or a home user, these changes mean better communication options and smoother online experiences.
As we gear up for these upgrades, it’s important to stay in the loop and make the right choices for your needs. Whether you’re diving into VOIP or considering FTTP, these changes are all about keeping us connected and moving forward in the digital age.
If you want advice on how to make sure your business is ready to take on this new digital age. Find out how:
How can Invew Telecom help you?
Invew Telecom has many years’ of experience in the telecommunication market, specifically working with other businesses. We only work with businesses. We pride ourselves on excellent service and communication and as such we’ll assign you an account manager who will be your main point of contact throughout the process.
Working with our customers we make sure we know what exactly what features are important to you through a detailed discussion. Following that fact find, we’ll design a bespoke quote and outline the steps in the upgrade process so you’re clear about what is happening and when. Finally, should you have any questions regarding this content or wish to work with Invew Telecom, you can call us on 0161 8331811.

